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Delayed text messages and some not delivered


my wife's phone sometime has trouble sending and receiving texts...sometimes she will not receive a text until 15-20 mins after it is sent, and sometimes she will will get a notification telling her her last text was not delivered. would this be a phone issue? i have the same plan with Koodo and do not run into these issues.

7 replies

Userlevel 4
Plans would have nothing to do with the ability for sending or receiving texts. If there is a delay for the messages up to 20 minutes, Koodo doesn't consider that to be an issue. What kind of phone does she have?
This is a very common issue with koodo and telus users even myself. Usually not as common if your texting people on the same network. Is she texting someone who is not a mood or telus user?
PZABOY wrote:

This is a very common issue with koodo and telus users even myself. Usually not as common if your...

Koodo* as well if you find it's a huge issue try communicating through a data based app such as iMessage, Skype, fb messenger, hookt, etc. i have never had an issue of delay or missed messages over data.
Userlevel 7
Badge +4
PZABOY wrote:

This is a very common issue with koodo and telus users even myself. Usually not as common if your...

Hi Pzaboy, awesome information, do you work for Koodo?
PZABOY wrote:

This is a very common issue with koodo and telus users even myself. Usually not as common if your...

Just a lot of life experience and sharing it with everyone!
Userlevel 7
Badge +4
PZABOY wrote:

This is a very common issue with koodo and telus users even myself. Usually not as common if your...

Great, hope you keep doing it 😃
Same problem here, updated my os, tried to reboot my phone, remove battery, remove and reinsert cards, deleted all old messages (since it was an issue with my old phone) Every day some messages are delayed. about 20-30 minutes. I even tried to send texts messages to myself. It kind of pushed on the other messages that were coming in when I sent something but about 20 minutes later I received the whole bunch of dummy messages I sent earlier one after the other... with the right timestamp. (shown that it was sent 20 minutes earlier) That is really annoying... I also have trouble receiving some calls. People say they are callign but I don't even have a "missed call notification" I asked someone to try and leave a message next time to see if he can...

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