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Dead HTC. Black screen. Completely lifeless.


I have an HTC phone bought in Dec. 2013. I spoke to someone on the phone, put it down and then went to check it about a 1/2 hour later. It was completely dead. It won't charge. It won't do anything. Any suggestions on how to revive it?

3 replies

Userlevel 7
Badge +4
You mean December 2012. Anyways you have a one year warranty so you can bring it to a koodo kiosk and get it sent away for repair under warranty.. The only thing you could really try is doing a hard reset of the device but other than that or trying a new battery I think you'll have to send it for repair.
Sorry. You're right. I did mean December, 2012.
Userlevel 6
Hi Gary, Paul is right! You'll find more information about the warranty and the repair process on this link: http://koo.do/JVO5Mk. You'll find the closest Koodo store here: http://koo.do/locator123. Thank you! ________________________ If you see a good answer, give it a star.

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