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data & service problem


my internet is not working at all . i have almost a gig of data but it will not work i tried turning flight mode on & off but it is still not doing anything ... also my picture txt hasnt worked in a while any suggestions ((koodo fix my service  please ))  i shouldnt have to pay to fix these problems  im paying for stuff i cant use !! i have a samsung ace 2 ,$35 pre-paid plan London.ON Canada

8 replies

Userlevel 7
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Open the settings menu. Tap More... Tap Mobile network. Tap Access Point Names. Press the Menu button Tap New APN: Name: KOODO APN: sp.koodo.com Proxy: 74.49.0.18 Port: 80 Username: leave blank Password: leave blank Server: leave blank MMSC: http ://aliasredirect.net/proxy/koodo/mmsc MMS Proxy server: 74.49.0.18 MMS Port: 80 MCC: 302 MNC: 220 Authentication type: No set APN type: No set Tap menu key, then tap Save. Tap the radio button at the right of the Koodo APN to activate data services.
Userlevel 7
Badge +4
And when you get back to a more main menu, make sure that mobile data is ON in that setting. And then reboot.
Userlevel 4
It is funny, I checked my phone and it only say sp.koodo.com all the rest is blank. The phone is working like a breeze. 
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On my Galaxy Ace 2x, the APN type is set to: default, mms (exactly as shown). Default indicates the default mobile data connection, mms indicates an MMS-specific mobile data connection. MMS is an abbreviation for Multimedia Messaging Service. Picture messages are sent/received using this service.
Userlevel 6
Hey R.J! Did the above suggestions help? Is your data working now? Let us know! 
Sry. Yea it worked for data . But picture txt is still not . Any suggestions to fix it .
Badge +4
R.J. De Groat wrote:

Sry. Yea it worked for data . But picture txt is still not . Any suggestions to fix it .

If picture messaging is still not working, set the APN type to default. You can also try an asterisk, without the brackets (*) if default doesn't work. Remember to save the modification before exiting. If you have more than one APN set up, delete/discard the one you're not using. A reboot of the phone normally isn't necessary after modifying the APN, but it doesn't hurt. Make sure to save any modifications to the APN before rebooting.
Thank you for the help with that 🙂

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