Koodo Community

Data Difference

  • 1 April 2021
  • 2 replies

I have a galaxy S9 and the data section says Ive used 6.10 of my 6.13gb but the koodo self serve says about 5.8gb - why the difference and how do I sync them?

2 replies

Userlevel 7
Badge +4

Is your data cycle date match with your billing cycle?

Userlevel 7
Badge +4

Koodo doesn't count data towards certain things so this can cause discrepancies as well. (Using koodomobile.com, sending mms, etc.)