Oddly, in my Settings > Networks > Mobile data, the billing cycle dropdown is set to "Jul 11 - Aug 10", and there is no option for Aug-11 - Sep 10, as it should be set to..
On koodo self-serve, it shows 0/100 MB of data used this month, 0 texts, etc.
Mobile data isn't blocked, and it is turned on. I tried turning the phone on/off, removing the battery and sd card, nothing worked.
Edit: One other thing to add, that might be related. On August 11th I accidentally used up all my data rapidly and so it was blocked automatically by Koodo, as usual. But on the 12th I did get a text saying it was unblocked due to a new billing cycle and such.
Best answer by Tayeb Koodo
It seems you also contacted us by email and we replied this morning. For added convenience and since we cannot disclose account related information here, feel free to send us a Private Message on Facebook or a Direct Message on Twitter, if you have more account related questions.
Thank you Matthew!