Koodo Community


  • 7 November 2016
  • 2 replies

Hi there, I have two phones on my account. Less than a month ago I was able to add 250MB of data for $5. When I tried to do the same for my other phone, a few days ago and today, the option is not there (using the self serve app or regular internet). Is the option suddenly not available? Or is it not available for both phones for some strange reason? Am I just plain blind??? Help! K Oh, both phones are Androids.

2 replies

Userlevel 7
Badge +4

I think the offer you received was via text, am I wrong?
Userlevel 7
Badge +4
Kirsten, if you are not on one of our newer shock-free-data plans your only way is to continue to use data with an overage rate based on your plan. If you think you need more data you may consider changing plans or continue with overage as is.