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Cutting calls and failed texts


I have a galaxy ace and the last few times I have tried to make/receive a phone call the call always seems to drop. I can here the person on the other side, but they cannot hear me. I always check my signal and have at least one bar, if not 2 or 3. There are often times where I have text messages that fail as well. What can I do to solve this problem?

4 replies

Userlevel 6
1 bar should be enough ... though definitely not ideal. Are you using the Dialer & SMS Apps that came with the phone?
Yes, mostly because the phone has so little memory I can only fit a couple apps on it.
Userlevel 6
Hi Meghan, I suggest that you contact our technical support over the phone. That way, we'll check whether the issue comes from the handset or something else. We can be reached at 1-866-995-6636 from a landline, #6. Thank you! ________________________ If you see a good answer, give it a star.
Thanks, I'll do that tomorrow

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