I have made a lot of phone calls to koodo asking them lots of questions and trying to get help solving some problems. There is this one problem that i do rememeber. It was about my bill. It was 488$ phone bill and i didnt know why it was so high. So i called koodo to find out. And i talked to one of the representatives for over an hour trying to work out a deal. He ended up being able to take off 225$ off the original bill. And he was always kind and helpful. But i can't remember the guys name that helped me otherwise i would thank him. I haven't had any problems with any of the workers they are amazing efficient people and im glad to work with them. They are well trained. Good job to everyone at koodo and good job to the people who trained them.