Koodo Community



currently unavailable to download a picture in a text message

What do I need to do to solve that? I have a galaxy 2 phone. 

3 replies

Userlevel 5
is your data turned on....in order to send or receive MMS (picture messages) data does need to be on and available (turned on on your phone and no data block on your account, as well as no data cap from the CRTC).
Userlevel 3
Hi Duster-Man! Were you able to download the picture? As Dave mentioned, the internet needs to be enabled. Keep us posted! 
Userlevel 7
Badge +4
I just want to add that data used for picture messaging (MMS) will not result in any additional charges (or use your data allowance). You do have to make sure that you set the desired data settings so that other apps don't waste your data or result in additional charges if you have no monthly data or a low allowance, based on your plan.