Koodo Community

Community

Solved

creditcard problem


Im trying to register my creditcard since my plan has expired. It just wont take it! it said error 999 every time, and now im not able to do anything with my phone. 

It's a mastercard creditcard. 

How am I supposed to get my account working now? 

2 replies

I just found out only a canadian cc can be used. Im dutch, now what. 
Userlevel 7
Nanda Weusthof wrote:

I just found out only a canadian cc can be used. Im dutch, now what. 

Call customer service and they can register the card for you.

Reply