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Question

Credit limit


Koodo says I need to pay my full balance before my phone can be restored.

4 replies

Userlevel 7
Badge +4
You can make the payment in self service and then contact Koodo that you are ready to have your line restored, Rachael.
Do u have to pay the full balance or as long as it is u see the $200. Credit limit will they restore your services. Thanks 🙂
Userlevel 7
Badge +4
abby wrote:

Do u have to pay the full balance or as long as it is u see the $200. Credit limit will they rest...

Usually full balance, if you exceed the $200 limit.
Userlevel 7
Badge +4
abby wrote:

Do u have to pay the full balance or as long as it is u see the $200. Credit limit will they rest...

Just a clarification; until the account has actually been suspended for exceeding the credit limit you can avoid suspension by paying enough to bring the balance below $200. Once it has been suspended you would need to pay the full balance owing in order to restore service.

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