Koodo Community



Cracked phone

my friend dropped my phone and it cracked. Was wondering if its possible to stay on my plan, and get a replacment phone.

4 replies

Userlevel 2
That is possible, however you would need to purchase a new phone.
Sorry to hear your phone is cracked. Same thing happened to my Ipad3 when I got it. As for your options... A)you can buy a new phone, B)buy a certified pre-owned phone at one of Koodo's kiosks (which comes with 1 year warranty) or C)you can see if you have a past phone that is compatiable with Koodo's network. Hope that helps. Jeff
Userlevel 7
Badge +4
I would make your friend get you a replacement phone.
Best way to go is to buy a new phone that you want and just bring it to Koodo