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Couldn't add apartment number while buying a phone online


Hi,

I ordered a phone yesterday and I tried to add my apartment number and it didn't let me add it. When I got the order confirmation today I saw the shipping address doesn't have my apartment number there. Can you please check the apartment number was added to the shipping address or now? I also emailed Koodo right away after making the order online but didn't receive any reply yet.

Order no: HFO18030428
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Best answer by Dennis 25 May 2017, 18:49

You will need to contact the webstore
Koodo Webstore:
If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or 1-844 566-3697. Please have your order number handy.
Hours of Operation:

  • Tuesday to Friday: 3pm to 9pm EST

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Userlevel 7
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You will need to contact the webstore
Koodo Webstore:
If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or 1-844 566-3697. Please have your order number handy.
Hours of Operation:
  • Tuesday to Friday: 3pm to 9pm EST

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