Koodo Community



conflicting info with motorola

How can I unlock the bootloader on my moto G 8 gb. acording to the motorola website the phone is supported, but it seems koodo has changed the stock software on board the device and it doesn't seem to work anymore. this was a major selling point for me, and I may have to return my phone if it can't be resolved.

4 replies

Userlevel 7
Follow the instructions from the Motorola website to the letter https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a I too have a Koodo Moto G unlocked and custom Rom.
I've tried on 2 different computers,downloaded and installed the sdk on both machines multiple times, I always get the same device I'd and Motorola tells me it is not workable. Very strange, no one else seems to have this problem
Userlevel 7
Are you sure you're cutting an pasting together all of the digits?, it should all be one continuous string you're sending to motorola Can you maybe take a screen shot of your fastboot output?
Will do a little later today, thanks for your fast response