Koodo Community

Compliment a service agent

I would like to compliment/hug a service agent during my phone call on July 1st. I spoke with Anne at 19:18 Calgary, Alberta time. She helped resolve a billing issue for me and also took the time to upgrade my account for free (texts were limited to 500 texts, now changed to unlimited). I want this to be recorded into her employment file/record and it would be nice to see her gain recognition for customer service skills. The conversation was easy, pleasant and I felt respected. Totally made my day!! She was polite, respectful and professional. Thank you Anne

2 replies

Badge +4
Good job Anne!!
Userlevel 7
Badge +4
Hello Miss,

Someone from Koodo will surely see your post and recognize her work.