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Charged for data but I didn't use any?

My phone recently broke and I received a replacement phone, I immediately turned data off but when I went to pay my bill it showed that I had used data. I don't ever recall using and data? Why is this happening?

2 replies

Userlevel 7
Because your phone used data before you were able to turn it off. If you want to dispute this, call Koodo at *611 from your Koodo phone. They may credit you the charge if you explain your situation. They may not. Good luck!
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