I am a current Koodo Quebec monthly customer. I'm in an old plan with the tab, and my phone has been paid off (actually I'm in the positive now on my tab balance). I want to change to the new plans, keeping my existing phone. I know that means I will lose the Koodo tab contribution.
When I go to switch to the new plans, it only shows me the Ontario plans pricing, instead of the Quebec plan pricing which is much better. How can I see the right phone options?
When I go on the koodo website (not in self-serve section) I am able to see them. Maybe the self-serve isn't programmed properly? Thanks for any assistance!