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Changing Plans

I have two monthly accounts under my name, that both have Tabs paid off. I tried to change to the new plans using self-serve, but it stills shows the old plans on both accounts after I agreed to the changes? Is it just a delay period before the self-serve site is updated?

2 replies

Userlevel 7
Badge +4
Patrick, we do have an issue we are looking at for some customers from Quebec changing to some plans. Please send us a private message on Facebook and we'll help you out. Thanks for your understanding! 
ok, thanks