Koodo Community

changing phones same SIM card

  • 31 March 2020
  • 4 replies

I am having issues changing my Sim card over to my new phone. My last phone i dropped and the screen went black so i cant see anything. How can I get the SIM to work in the new phone so far no luck?

4 replies

Userlevel 7
Badge +4

Simply putting it in and powering it up shod do just fine. What phone do you have now? What is it saying when you insert your current Sim card?

Just says no network connection

Samsung 7

Userlevel 7
Badge +4

Make sure you’re putting it in the sim slot and not the SD Card portion of the SIM card/SD card tray.