changing billing notification via text when the correct phone # not listed as option

Do you receive 1 bill or 2 bills? Are those 3 lines under same account?

1 bill and yes 3 lines are under the same account, only 2 are listed as an option even though the...When you are on the page showing "Change bill type /Notifications", you can also see phone numbers with drop down.
Do you see all 3 numbers there?

Also, did you just add the 3rd line?

1 bill and yes 3 lines are under the same account, only 2 are listed as an option even though the...Can you check all 3 lines usage and plan through self serve?

1 bill and yes 3 lines are under the same account, only 2 are listed as an option even though the...Hmmm... Its odd. You can see all 3 lines info on the new portal, but showing only 2 of them on the old portal.

I'll ask if our contact can look into this.

If I couldn't get quick enough, you can send a message to Koodo through FB using link on the bottom of this page  :) 

1 bill and yes 3 lines are under the same account, only 2 are listed as an option even though the...Hi Dale - I'm actually seeing 4 lines on the account, all ending in 2-4, 5, 6, and 7. Is that correct?
The number ending in 24 isn't connected to your self-serve profile from what I see, while the others all are - is that the main number/where you want the notifications to come to? In any case, if you shoot us a private message on Facebook as Mayumi suggested, one of our reps will verify you as the account owner and help get things sorted for you tomorrow.