Koodo Community

changed number, texts not being received

so i changed my number earlier, and people say that theyre texting me but i havent gotten any messages from them - is this a normal incident? I had a similar incident with telus back about 6 years ago... hopefully those times are now past koodo/telus of having to "flush" messages through the servers.

2 replies

Userlevel 7
Hi Mike, Try turning your phone off, take the battery out as well as the SIM card and let it sit for a few minutes. Put it all back together and see if it works!
Userlevel 5
Badge +4
Hey Mike, If you are still experiencing issue with your texts, please let us know 🙂. Thanks ________________________ If you see a good answer, give it a star.