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Change Number

  • 28 November 2016
  • 1 reply
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I want to change my phone number in Self Service. But it always shows 'Sorry, your session has expired. Please return to the main page and login again. Thank you.'. I am sure I am in my account already. Please help. Thx.
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Best answer by Mathieu 28 November 2016, 22:25

Hi Jim,

If you are using Google Chrome, try doing it in incognito mode. Koodo's website has a bad way of handling it's cache/cookies and Chrome's incognito mode is the easiest way of using the site.
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Userlevel 7
Hi Jim,

If you are using Google Chrome, try doing it in incognito mode. Koodo's website has a bad way of handling it's cache/cookies and Chrome's incognito mode is the easiest way of using the site.

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