Koodo Community
Solved

cellphone number change

  • 19 September 2019
  • 4 replies
  • 174 views

How much is it to change my cellphone number?
icon

Best answer by Helen Koodo 29 June 2020, 16:47

Hello,

 

In order to change your phone number in Self-Serve you have to follow this steps:

  • Log in to your Self-Serve account.
  • Click on Self-Serve, in the top menu.
  • Click on Mobile services.
  • Under “Manage your phone number,” select Manage.
  • Select Find a new number.
  • Choose the province and city for your new number.
  • Choose a new area code and the first three digits from the drop-down list, and select Next.
  • Choose a new phone number.
  • If no phone numbers appear, select a new area code number and search.
  • Select Next, review your changes and select Submit.
  • A new phone number will be confirmed.

 

Best regards,

Helen

 

View original

This topic has been closed for comments

4 replies

Userlevel 7
Badge +4
How much is it to change my cellphone number?
Free if you do it yourself in self serve

Change cell number u get me new cell number pls thx

Userlevel 7
Badge +4

Change cell number u get me new cell number pls thx

Can you start your own post?

What is your situation? Did you just open an account and want to port your number in?

We need more info to help you.

Userlevel 5
Badge +4

Hello,

 

In order to change your phone number in Self-Serve you have to follow this steps:

  • Log in to your Self-Serve account.
  • Click on Self-Serve, in the top menu.
  • Click on Mobile services.
  • Under “Manage your phone number,” select Manage.
  • Select Find a new number.
  • Choose the province and city for your new number.
  • Choose a new area code and the first three digits from the drop-down list, and select Next.
  • Choose a new phone number.
  • If no phone numbers appear, select a new area code number and search.
  • Select Next, review your changes and select Submit.
  • A new phone number will be confirmed.

 

Best regards,

Helen