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Cant send plain text without data on


I have the s4, lately when I send a text it will come back failed  I can try a number of times all fail if I turn my data on the text will go no problem I never had my data on before so what gives Thanks   No pics just plain text

3 replies

Userlevel 7
Are you using hangouts?
Jonathan I wrote:

Are you using hangouts?

No I am not same as I have been for years!
Userlevel 6
Hi Tom, if you are still having issue with sending text messages, I suggest that you contact our technical support directly over the phone. We can be reached at 1-866-995-6636 from another phone, option #5 (free call). We'll have a look 🙂 Thank you! 

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