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cant register on network


i put my old sim card in a new phone it worked but now it says not registered on network when i tried it says unavaliable try again later its been 3 days

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Userlevel 7
Badge +4
Is it a prepaid SIM? When did you last top up?
yes prepaid and its topped up

Userlevel 7
Badge +4
Heather Labossiere wrote:

yes prepaid and its topped up

1. Is your new phone unlocked, compatible and not on a blacklist?

www.willmyphonework.net

http://www.protectyourdata.ca/en/home/

2. You can try rebooting the phone without the SIM card to clear any cached data, then rebooting with it installed.

3. You can head over to a Koodo boutique and have your phone and SIM independently verified with known-to-be-good store equipment.
Userlevel 7
Badge +4
Does it work when you put it back into the old phone?

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