I have a Moto X Play with Koodo and my girlfriend has a Note 2 with Koodo under the same account as mine.
I am having an issue where - when I'm in my apartment I cannot receive phone calls. I can make them and I can make and receive texts, but whenever someone tries to call me a connection either doesn't start, it rings twice on their end and I hear nothing or it goes straight to my voicemail.
I can call other people on the Koodo network - BUT I can't call my girlfriend's phone and she can't call mine.
Anyone have any insight on this issue? I tested someone calling me when I was out and about and it was able to work where it wasn't before - so is my local tower messed up or something?