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Cannot receive incoming calls


So I paid for December, and I also got the message that my phone had top-up. But my friend just texted me that she cannot call me. She said it just turns to the voicemail. I can still call someone and text each other tho. My plan is $35 and also I bought 100 mins calling.

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Userlevel 7
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Are you on "do not disturb mode"?
Robert wrote:

Are you on "do not disturb mode"?

not that I am aware of
Robert wrote:

Are you on "do not disturb mode"?

I can receive calls on the hand held device and its buddy, just not my fax phone or other bell phone.  I could before bell disconnect earlier today.
Userlevel 7
Badge +4
Robert wrote:

Are you on "do not disturb mode"?

Hi Ruth.
Can you start a new post using this link?
https://community.koodomobile.com/koodo/topics/new

Did you just port your Bell number into Koodo?
Tell us more about what you can do and don't.
 When did you port in? What pln do you have... etc.

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