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Cannot make or receive calls on the Essential phone


Hi I just received my Essential phone with working LTE network but I can't make any calls nor receive them. I'm only able send and receive texts. The phone is also not on do not disturb mode.

5 replies

Userlevel 7
Badge +4
What plan do you have, Banouksa? If it's prepaid, did you get a booster for minutes?
It's the 55$ 1g month
Userlevel 6
Have you tried turning off, removing the sim, and restarting your phone?
I have tried turning on/off and restarting but not the Sim as I don't have the hole key on me
Userlevel 7
Badge +4
Banouksa Vongxay wrote:

I have tried turning on/off and restarting but not the Sim as I don't have the hole key on me

I would try to reset the network settings in that case.

If someone called you, what did they hear? your voicemail or something else?

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