Koodo Community

Community

Solved

Cannot log into my account after a long time


So I haven't used my prepaid account for sometime. Essentially I just stopped feeding money into the account via vouchers. I now tried to log into my account some time later but received a error when trying to verify my email. Please help.

2 replies

Userlevel 7
Badge +4
If you havent paid your prepaid account it will automatically terminate itself after 3 months i believe.
Thank you for the response 

Reply