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Cancelled monthly contract but doesn't show at self serve

Hey everyone, I cancelled my monthly contract by the 22nd of dec but the current bill cycle which is shown on my self serve account says that the cycle is till january.. I have a service cancellation Email but nothing in my account says that the contract is cancelled on the 22nd. What shall I do?

1 reply

Userlevel 7
Badge +4
When you receive your final bill you will get a prorated amount back for the days you didn't use.