I recently upgraded from the Note 5 to the Note 9 as my current Note 5 stopped charging properly. But this was 10 days ago and Koodo has yet to ship it. I was worried my current phone wouldn't last until the new one gets here but today I discovered that my current phone is working fine. It's the charger I was using that somehow went bad. I no longer need a new phone and don't want to pay $1000 if I don't need to. Is it even possible to cancel after the order was approved?