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Cancel online order before it ships


Would like to cancel a phone and plan request before it ships to my place and my number is changed from carriers

4 replies

Userlevel 4
Hi Jordan! Were you able to cancel your order? If not, please let us know while including your order number here. Thank you! 
Userlevel 7
Badge +4
Daniel wrote:

Hi Jordan! Were you able to cancel your order? If not, please let us know while including your or...

Please contact the Webstore for such inquiries.
Webstore: koodo.webstore@koodomobile.com or 1-844 566-3697

Daniel wrote:

Hi Jordan! Were you able to cancel your order? If not, please let us know while including your or...

I sent an email to webstore@koodomobile.com to cancel my order, is that sufficient until i hear back?
Userlevel 6
Daniel wrote:

Hi Jordan! Were you able to cancel your order? If not, please let us know while including your or...

Since they're open Tuesdays to Fridays, I'd recommend calling them tomorrow to be safe.

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