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can't text to five digit number


5 replies

Userlevel 6
What's the number? 5 digits are normally for what they call short codes.
# is 28682
Userlevel 6
Nicholle French wrote:

# is 28682

That's some kind of shortcode for car dealers or something. It doesn't look like koodo is set up for it:https://www.customertouchservices.com/help/
Userlevel 4
Hi Nicholle,

That short code could work. However, we can’t guarantee it and fees may apply. Furthermore, it’s only available on postpaid. Hope that helps 🙂 Thank you!

Userlevel 6
Daniel wrote:

Hi Nicholle,

That short code could work. However, we can’t guarantee it and fees may apply. Fur...

What donyou mean guarantee Daniel? Either koodo is set up for it or not.:-) and it isn't, you can see it here: https://www.customertouchservices.com/help/

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