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Can't receive incoming calls but can place outgoing calls

I can't get incoming calls. The phone icon will show for a split second when a call comes in and it will set my ringer from loud to mute. I can't even answer the phone. Tech support said it was my sim, so I changed it, and my phone worked for a few hours then reverted back to the same issue 😞

1 reply

Userlevel 7
What phone is it Charmaine?