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can't receive calls on moto G


Just this morning my Motorola moto G stopped taking phone calls, I have the $50 unlimited texting and calling koodo prepaid plan. I tried calling my phone from a friends phone, and it just rang and eventually went to voicemail. This never was a problem before. I can still make outgoing calls. If anyone can help me with this, I'd really appreciate it.

2 replies

Userlevel 7
Hi Ryan, Start off by turning you phone off, remove the SIM card and leave it sit there for a minute or so. Put the SIM card back in, turn it on and see if that solves your issue. Hope this helps!
The calling started working again, not sure what had happened. But I do appreciate the help, thanks!

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