Koodo Community

can't make outgoing calls

I have a galaxy ace ll x ... since yesterday can't make a call ... i click my contact in phone ... dial ... screen goes white and returns to my phone list .... I can receive calls .... use net and text ..... have removed my battery and chip twice to no avail. HELP ,,,,, Tim Smith

4 replies

Userlevel 6
Have you checked the APN? http://koodomobile.com/en/on/switch2koodo-step-3-c.shtml
No but it was working fine before from where I am. What could have changed in settings?
tried it ... no change
Userlevel 2
Hey Tim! If you still have the issue, call one of our techs by dialing 1-866-995-6636 (option 6) from a landline in order to have your phone available for a complete troubleshooting. ________________________ If you see a good answer, give it a star.