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Can't connect to Google play store, keeps saying there is a problem with the server


The error message is DF-CHARTA-01.  Wondering why this happens everything else works fine.  Just purchased pay as you go phone for my daughter. It is a LGK4

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Userlevel 7
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Can you access the Internet with the phone?
Userlevel 7
Badge +4
hi, I searched google and found this: https://android-fix.com/google-play-problems/27-df-charta-01.html

You could follow the instruction there, and see if it helps. Basically, you need to change the google play account or activate Google Play in administration console.
Userlevel 7
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http://www.droidkat.com/2017/04/how-to-fix-error-while-retrievinginformation-from-Server-DF-CHARTA-01.html?m=1

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