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Can't charge my phone!


Hello my phone (Galaxy s3) has a charging problem. The entry is probably broken and I can't charge it, what should I do, will my garantee cover it ? Should I go to a koodo store ?

2 replies

Userlevel 7
Badge +4
If the phone is less than a year old and if it wasn't any physical damage caused by a fall, or rough handling, it should be covered Fiona. You can certainly visit a Koodo store in that case. Have you tried another charger, just in case something is wrong with that instead of the phone?
Userlevel 3
Hello Fiona, 

Did Sophia's suggestion worked? If you follow this link http://koo.do/JVO5Mk, you can find more details about Koodo's warranty policy. 

Thanks!

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