So I went ahead and dialed *#61# but instead of getting a number this shows up:
Looks as though your voicemail service may not have been set up correctly. The *#61# code should display your voicemail access number. Several options. You can schedule a callback using Koodo Assist. Enter #socialtech in the chat dialogue box to get to the “schedule a callback” window, quicker. Ask to have your voicemail service reset
Other options; you can send a private message to Koodo via Facebook Messenger or a direct message via Twitter and ask to have your voicemail service reset.
https://www.facebook.com/Koodo or https://twitter.com/koodo
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.