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can't answer incoming calls


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Userlevel 7
What phone do you have?make and model?
Samsung galaxy s III
Userlevel 7
Have you restarted the phone? Did you recently update the devices firmware?
No
Userlevel 7
Rosemarie R Ramsingh wrote:

No

Restart the phone Goto settings..about Scan for updates Try again
Rosemarie R Ramsingh wrote:

No

Thanks Chad worked! U rock. Have a good one.
Userlevel 7
Rosemarie R Ramsingh wrote:

No

Wait what did you do that worked? Let us know so if someone else has the problem they'll know what to do!
The phone rings but then nothing happens a green phone symbol joined to red phone signal tap green and red and nothing happens
Userlevel 7
Rosemarie R Ramsingh wrote:

The phone rings but then nothing happens a green phone symbol joined to red phone signal tap gr...

Maybe someone more familiar with the S3 will chime in but I believe you have to drag the green phone towards a phone symbol or the word "answer"
Badge +4
Found this in the S3's user manual. (Click on image to enlarge).

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