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Can't access my self serve account

I can't log into my account. Asking for my elementary school, when I put the answer in it declines me...I only went to one elementary school and I think I should know the answer....how do I get into my account?

2 replies

Userlevel 7
Badge +4
Call customer service *611 from your phone . Tell them you can't log into your account. They will fix it for you 🙂
Userlevel 6
Maybe you misspelled the name of your school by accident when you originally entered it?