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Can my billing be frozen while we are on holidays or do /I need to go for pay as you go?



Am going on holiday soon for 2 weeks & again for 3 weeks in January, there is 5 weeks where my service isn't being used at all. Can my billing be frozen while we are on holidays or do /I need to go for pay as you go & plan around that on following trips?

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Userlevel 7
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Hi Ralph, no there is no facility to freeze your account for just a few weeks. You can go on a seasonal hold plan for 1 month, but when you come back, you will need to pick one of the current plans that is offered at the time. I'd recommend you just keep your plan for the 5 weeks you'll be gone 🙂
Userlevel 7
Badge +4
Sophia wrote:

Hi Ralph, no there is no facility to freeze your account for just a few weeks. You can go on a se...

On prepaid, you can stop all your additional payments except the $15 base plan. In addition if the planets properly align, you could let your base plan payment slide for the weeks you are on vacation if the periods matched.

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