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Can LG and Koodo fix my phone?


I have an LG G4 that has been having problems lately and I bought it 2 months ago. I heard that as long as I have proof of billing to Koodo I can bring it in and they decide what needs to be done to fix it. Is this true?

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If you purchased the phone through koodo then they will facilitate claims against the manufacturers warranty, essentially shipping the phone to LG's authorized repair centre. If you purchased the phone elsewhere, you would need to either contact the manufacturer of the point of purchase about a warranty claim.
This reply was created from a merged topic originally titled Can LG and Koodo fix my phone?. I have an LG G4 that has been having problems lately and I bought it 2 months ago. I heard that as long as I have proof of billing to Koodo I can bring it in and they decide what needs to be done to fix it. Is this true?

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