Koodo Community

Community

can I suspend phone services while I am overseas for three months ? How much will it cost me?


can I get my phone services suspended or withheld when i am overseas for three months? How much will this cost me? 

6 replies

Userlevel 7
Badge +4
Yes. 15 per my both plus tax and when you get back you will have to choose a current market plan.
Thanks Goran, can you help me to get my phone services suspended from Feb.12 2017 to May 11th, 2017 (3 months)? . Will I be permitted to unlock for my phone while I am overseas, after suspending phone services? I have already obtained an unlocking Code from Koodo. 
Userlevel 7
Badge +4
Daya Hewapathirane wrote:

Thanks Goran, can you help me to get my phone services suspended from Feb.12 2017 to May 11th, 20...

You can send Koodo a private message on their Facebook page even if you are overseas. Those agents have access to your account details and can help you out directly.

You will unlock the phone once you insert the alternative carrier's SIM and you get a prompt to enter the unlocking code. Doesn't matter where you are or if your service is active or not.


Daya Hewapathirane wrote:

Thanks Goran, can you help me to get my phone services suspended from Feb.12 2017 to May 11th, 20...

Thanks so much for the information- Best Wishes
Daya Hewapathirane wrote:

Thanks Goran, can you help me to get my phone services suspended from Feb.12 2017 to May 11th, 20...

I would like to get the phone cancellation extended to a further period of 3 months,  until August 2017

Thanks
Daya Hewapathirane
Userlevel 7
Badge +4
Daya Hewapathirane wrote:

Thanks Goran, can you help me to get my phone services suspended from Feb.12 2017 to May 11th, 20...

Then you can just leave it as is. Unless you were told it will be reactivated you're good.

Reply