Koodo Community

Community

Solved

can I refund a transaction I did today on self serve considering the EXTREMELY CHEESY CUSTOMER service hours? 4 got auto renew


2 replies

Userlevel 7
Once you pay, I don't think you can get a refund from self serve. You will probably have to call CS *611 from your koodo phone to get a refund (probably not what you wanted to hear) The extra money you paid will go towards your next bill if you decide not to request a refund.
Userlevel 7
Badge +4
What do you mean " the EXTREMELY CHEESY CUSTOMER service hours" ?

Reply