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Can i get a phone replacement 2 times?


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Userlevel 7
Badge +4
Could you post a little more information on what the problem is? What kind of phone and who was it replaced with the first time?
Userlevel 7
Badge +4
Hello Antoine.

If you pay extra, I guess you can. Usually, Koodo does not offer free replacement phone for warranty repairs. 

If you phone is under warranty and it's faulty, the you need to go to a Koodo store.
Userlevel 7
Badge +4
If you have the additional warranty (protection plan), and pay the monthly $7 fee, this document indicates that two incidents are covered.

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