Koodo Community



Can I arrange a payment date so that my service isn't cut off in the meantime?

I will be getting paid in one week. Is it possible to make an arrangement for payment on that date, without having my service suspended in the meantime?

2 replies

Userlevel 7
Badge +4
How far past due are you? If you typically pay your bill on time, you're not likely to have your service cut off.
Userlevel 7
How far behind are you and are you on the spending limit program? If your just going to be a few days past due don't bother making an arrangement and just pay when you can. Keep in mind Koodo (just like every other carrier) reports late payments on your credit file. However! if you're on the Spending Limit Program or you've been notified of pending cancellation. in that case yes! make sure you call and make Koodo aware you'll be late.