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Busy signal


We have 3 phones, not receiving any incoming calls from land lines. Calling each other from our cells work. Tried turning off phone, no help. 2 Moto X Play 1 Samsung Galaxy Note 2 Thanks!

4 replies

Nancy. Unusual to say the least. Try pulling the SIM card out of each one when you do pull the battery out. Because each of your phones is reacting in the same way it appears like a network issue rather than your phone though.
Biff Kool wrote:

Nancy. Unusual to say the least. Try pulling the SIM card out of each one when you do pull the ba...

It was a network issue, but thank you for taking the time!
Userlevel 6
Hey Nancy! There was a known issue with customers in the 613 area that were not able to receive calls from Bell Canada lines, but this has just been resolved. If you are in that area, can you please try to turn off/on your phone now? If not, can you let us know if the issue is still happening and if it's with multiple landlines? Keep us posted!
Melissa wrote:

Hey Nancy! There was a known issue with customers in the 613 area that were not able to receive c...

Thank you! Everything works great now!

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