Koodo Community

Community

Solved

Broken phone, possible to switch to an older one while it gets fixed?


I have a Google nexus now and used to have a lg optimus. The Nexus' screen was broken and the digitizer is broken too. Is there any way to cancel the service on the nexus and reactivate the optimus?

8 replies

Userlevel 7
All you need to do is get a sim card for the LG and use self serve to swap the service to the new sim. Then you can use your LG If your old sim hasn't been inactive for 90 days you should be able to switch back to it. If it has you'll need a new one
I still have the sim card for the lg, koodo will let me do this even if I can't access anything on the nexus? Thanks
Userlevel 7
simonrcusack wrote:

I still have the sim card for the lg, koodo will let me do this even if I can't access anything o...

Yes, because Koodo honestly doesn't care which phone you're using for their service, as long as its theirs lol
Userlevel 7
simonrcusack wrote:

I still have the sim card for the lg, koodo will let me do this even if I can't access anything o...

Yes. You can change to any phone at any time. I've switched phones 4 times today by moving my sim card to the one I wanted to use.
simonrcusack wrote:

I still have the sim card for the lg, koodo will let me do this even if I can't access anything o...

but I can't move the sim card becuase the nexus doesn't use one, it should still work?
Userlevel 7
simonrcusack wrote:

I still have the sim card for the lg, koodo will let me do this even if I can't access anything o...

The nexus does use one. It's in a drawer on the side of the phone
Userlevel 7
simonrcusack wrote:

I still have the sim card for the lg, koodo will let me do this even if I can't access anything o...

But you don't need that one as it's likely smaller than the one in your optimus
simonrcusack wrote:

I still have the sim card for the lg, koodo will let me do this even if I can't access anything o...

Fixed! thanks for the help guys

Reply