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Broken phone after 1 month


Got a galaxy s4 screen broke after 1 month and now don't have a phone and have to still pay for a broken phone and no one can fix it!!
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Best answer by Paul Deschamps 18 August 2015, 12:43

You can bring it to the Koodo kiosk near you and they can send it away to be repaired, they will send it away and contact you with an estimate for the repair and you can tell them to repair it or not from there. If you got the extended warranty then you can make a claim on that but if you didn't then you'll have to pay the repair as its physical damage and not Covered under the manufacturer warranty with any company or any carrier in Canada. It's usually somewhere around $150 to fix a smashed screen

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You can bring it to the Koodo kiosk near you and they can send it away to be repaired, they will send it away and contact you with an estimate for the repair and you can tell them to repair it or not from there. If you got the extended warranty then you can make a claim on that but if you didn't then you'll have to pay the repair as its physical damage and not Covered under the manufacturer warranty with any company or any carrier in Canada. It's usually somewhere around $150 to fix a smashed screen

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